I wanted to write this email to express how much I appreciate the good service I have been receiving from the Service department at San Tan Hyundai. I just got my oil changed today and this paper was on my car seat, it said to contact if I did not get good service, but I really wanted to contact you to let you know that I HAVE received outstanding service and would like to make sure it is noted. Of course, if the survey comes my way I will be happy to fill it out, but just in case it doesn’t, again, I wanted to make it is known the high level of service I received is much appreciated.
This morning I drove up and was immediately greeted by Mario Macias, who was friendly and welcoming. He was more than willing to assist with my service needs and was very knowledgeable. The other man who was working this morning, I believe his name is David, has been there before and extremely customer service driven. While I was waiting in the lounge I noticed him interact with other customers and he was giving top notch service.
I just cannot say enough how much I value the service that is given every time I come into San Tan Hyundai. I am only three months into my relationship with the company, but feel I am in the best hands. I did my research before buying my car and visited several other locations, this was the first one I felt TRULY comfortable with. From Barry Olken, who walked me through the initial sales to Aaron who assisted me with my car alarm installation. To David and Mario in the service department, I am simply overwhelmed by the high level of customer service that has been given EVERY visit. I appreciate this excellent customer service so much and will tell everyone I can! You have a Hyundai customer for life!
Thank you again for such a wonderful experience!