Our service advisor, David Killingsworth, has continued to go above and beyond the call of duty, he is always thinking one step ahead of me, and takes the time to listen to all concerns, and address all issues. When the vehicle is ready he goes out of his way to explain what was done to the vehicle, and what he feels needs to be done in the near future. On my last visit, there was an issue with having my vehicle done by a deadline which was just made, however when it was nearing the deadline (due to a family trip to disney) David called me to let me know there was a chance my vehicle may not be done, when he called he already had a plan ‘B’ in place with a large rental vehicle to accomidate me and my family is needed. I feel that David has always gone above and beyond, and he truly is an asset to this dealership. He has provided me with the best service experiences that I have ever had with a dealership, and I look forward to working with him in the future as a repeat customer.
Have all of your advisors learn from David about providing a positive customer experience.
– Denise G.